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Parts Clerk

Entourage Ressources Humaines

This is a Full-time position in Ottawa, ON posted August 9, 2017.

Our client, a well esthablished machinery company located in the Ottawa region is seeking for a parts clerk.

– Prompt and accurate processing of parts orders
– High level of customer service on the Parts counter
– Prompt and accurate shipping and receiving
– Physical inventory accuracy and cycle counts
– Answering phone with high level of service and urgency
– Identify and source and procure parts and attachments
– Customer Dispute resolution
– Approval of Freight and Parts Invoices
– Timely processing of returns and credits
– Proactive customer contact and telemarketing
– Seek out opportunities to increase part sales
– Backorder tracking and recovery
– Effective inventory management
– Electronic transactions of parts information and changes
– Research and investigate competitors parts pricing


The ideal candidate should have a minimum of 2-3 years parts experience in a similar roll with an aptitude for sales and “cold calling”. Candidate must be proficient with Microsoft computer programs, must have the ability to multi task, organize and prioritize work in a fast paced environment. Knowledge of SAP an asset.

Our client offers a competitive compensation package including a group insurance and a retirement plan.

Skills Required

  • Education level: High school
  • Work experience (years): 3-5 years


Salary: N/D