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Key Holder

Les Concepts Zone inc.

This is a Full-time position in Ottawa, ON posted August 31, 2017.

Established in 1980, Zone is a retail company from Quebec with six storefronts and a website selling decorative items, furniture and housewares.

Our mission statement consists of offering our customers an incomparable shopping experience: trendy and affordable items presented creatively, as well as personalized, professional and inviting customer service.

Do you have a taste for objects and interior design?

You have a natural talent for human relationships?

Are you looking for a stimulating work place?

Do you enjoy new challenges?

Join our team! Zone offers complete training, a stable work schedule and opportunities for growth within the company.

Zone is looking for a bilingual key holder for their Ottawa store.


Key holders support the management team in all essential duties by following the company’s policies and procedures. They also set the tone for the sales team and supervise the staff in the absence of the manager. They are comfortable making decisions, ensuring customer satisfaction without compromising the company’s goals and constraints.

Key holders set themselves apart by their leadership skills and positive attitude toward all their colleagues. They lead by example with their customer service and consistently seek customer satisfaction. As excellent salespeople, they participate in optimizing in-store sales.

Ideal candidates have a strong interest in interior design and in home furnishing products. They possess excellent interpersonal skills and adapt easily to different personalities. They stand out as salespeople and transfer their positive energy to their clientele and their colleagues. Ideal candidates accomplish tasks diligently and are result driven. Having a strong sense of responsibility, they are trustworthy and reliable.

  • 2 to 3 years experience in retail sales or equivalent
  • Management experience 
  • Education required: high school diploma
  • Solid communication and interpersonal skills
  • Flexible schedule to be able to meet the needs of the store and company (working different shifts: evenings, weekends and holidays)
  • Bilingual French / English

Skills Required

  • Education level: High school
  • Work experience (years): 0-2 years


Salary: 13.50-15.75$ per hour