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Customer Fulfillment Associate

Walmart Canada

This is a Contract position in Ottawa region, ON posted July 28, 2017.

Employment Type Part Time Canada Walmart Division Retail Store Associates Store Location Terry Fox Drive & Fernbank Rd. Province Ontario Canadian Cities Kanata Accessibility Walmart will accommodate the disability-related needs of applicants and associates as required by law. Company Summary Walmart Canada operates a growing chain of 390 stores nationwide serving more than 1.2 million customers each day. Walmart Canada’s flagship online store, www.walmart.ca, is visited by 400,000 customers daily. With more than 95,000 associates, Walmart Canada is one of Canada’s largest employers and is ranked one of the country’s top 10 most influential brands. Walmart Canada’s extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart has donated and raised more than $200 million to Canadian charities. Additional information can be found at walmartcanada.ca, facebook.com/walmartcanada and at twitter.com/@walmartcanada. Position Summary A Cashier scans and bags customer purchases, processing various forms of payment for goods and services, and promotes signing up and use of the Wal-Mart MasterCard. Position Responsibilities Primary responsibilities are listed below. Other responsibilities may be assigned. • Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. • Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes. • Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc. • Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc. • Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained. • Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution. • Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing. • Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use. • Exhibits behaviors that support the organization’s mission and core values. • Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards. • Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical Skills • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. • Ability to compute rate, ratio and percent. • Ability to determine the number of individual things in a unit or group. Basic Reading/Writing Skills • Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols. Licensing & Other Qualifications The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes Physical Demands The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • The Associate is regularly required to walk or stand. • The Associate must regularly lift and/or move up to 18kg (40lbs.). • The Associate will be required to perform tasks involving firm grasping. • The Associate will occasionally be required to bend, twist or squat. • The Associate will be involved in frequent repetitive hand actions. • The Associate will be required to reach above shoulder height and below waist level.